SUPPORT
Emails of Information and Setting from ABLENET (English ver.)

trip_origin Emails of Information and Setting from ABLENET (English ver.)

Here are Emails of English version from ABLENET VPS support.

As for this, a common sentence was translated into English.
About peculiar information and setting, please look at an email you've received.

(1) Emails below are sent from ABLENET when your VPS has been ready.
(1)-a. Case: Free Trial / credit card payment

Information of Contract(Trial)/ VPS Setting (credit card payment)

Email Subject in JP
•[ABLE:VPS] VPS 設定完了通知/ 試用について(ABLEXXXXXXX)
•[ABLE:VPS] VPS(Winプラン)設定完了通知/ 試用について(ABLEXXXXXXX)



(1)-b. Case: 'Use Contract'(without Free Trial) / credit card payment

Information of Contract(wihtout Trial)/ VPS Setting (credit card payment)

Email Subject in JP
•[ABLE:VPS] VPS 設定完了通知(ABLEXXXXXXX)
•[ABLE:VPS] VPS(Winプラン) 設定完了通知(ABLEXXXXXXX)
•[ABLE:VPS] VPS(追加) 設定完了通知(ABLEXXXXXXX)
•[ABLE:VPS] VPS(追加:Winプラン) 設定完了通知(ABLEXXXXXXX)
(2) Email below is sent when your status of use has been changed into formal 'Use Contract' from 'Trial' .

(2)-a. Case: Changed into formal 'Use Contract' from 'Trial'

Information of your 'Use Contract'

Email Subject in JP
•[ABLE:VPS] VPSサービス本契約開始通知(ABLEXXXXXXX)
•[ABLE:VPS] VPS(Winプラン)サービス本契約開始通知(ABLEXXXXXXX)
(1)-a. Case: Free Trial / credit card payment

Information of Contract(Trial)/ VPS Setting (credit card payment)

Email Subject in JP
•[ABLE:VPS] VPS 設定完了通知/ 試用について(ABLEXXXXXXX)
•[ABLE:VPS] VPS(Winプラン)設定完了通知/ 試用について(ABLEXXXXXXX)
+++++++ ABLENET VPS - Information of Contract(Trial)/ VPS Setting +++++++

Thank you for applying to ABLENET VPS service.

We are glad to inform that your VPS has been ready.
The information of your contract and VPS are below.

In addition, since we note [About Trial/ Concluding 'Use Contract'] in this email,
please read enough.

======== Information of Contract(Trial)/ VPS Setting ==========
* About peculiar information and setting described like 'XXXX' here,
please look at the email you've received.

Contract information

User Name XXXXXXXXXX
Email address xxxxxx@xxxxx.xxx
Application date month date, year

Plan XX Plan (term & auto-renew)
Expiry date(Trial) month date, year

(* WindowsServer Setting Information ) *for Win Plan only
(* Computer XXX.XXX.XXX.XXX )
(* User Administrator )
(* Password XXXXXXXX )
(* Initial Win ver. WindowsServer2XXX )

ABLE Panel (VPS Control Panel)
URL of ABLE Panel https://vpsadm.ablenet.jp/
ABLE Panel ID ABLEXXXXXX
Initial password XXXXXXXX

Server information
VPS UUID XXXXXXXX
IP address xxx.xxx.xxx.xxx
Net-mask xxx.xxx.xxx.xxx
Gateway xxx.xxx.xxx.xxx
Name server xxx.xxx.xxx.xxx
      xxx.xxx.xxx.xxx
Host name hxxx-xxx-xxx-xxx (*)
Domain name ablenetvps.ne.jp (*)
(*)We has set up the host name and the domain name as temporarily.
User may set up freely.
===================================================

---[ About VPS ]--------------------------
Your VPS is already available.

In case of NOT WindowsServer, OS is NOT installed(*) in VPS at the beginning.
Please choose and install your favourite OS from [Initialize] at ABLE Panel.
(*)except some OS

- About ABLE Panel (http://ablenet.jp/vps/spec/ablepanel.html#panel02) *Japanese
In case of WindowsServer2012/2012R/2016, installation and initial setup has been completed.
Windows Remort Desktop service is already available.
- Win Plan -> WindowsServer Setting Information is above.
- V Plan + WindowsServer Option -> WindowsServer Setting Informaiton is sent by another email.

---[ About Trial /Changing into 'Use Contract' ]---------
(1) Trial Conditions
Trial use is allowed just 1 time per 1 user.
We will stop trial VPS without a notice if there is 2nd or more.

(2) Trial term
The Trial term is max 10 days. (including today)
Please choose the continuation of use (make the 'Use Contract'), or 'Cancel' Trial
within trial term according to (3) or(4) below.

(3) Continuation of use (Conclude 'Use Contract')
In case that you'd like to continue to use VPS, please make an 'Use Contract' within trial term.
>>> ABLE Panel-> 'Home'-> 'Close Trial'(Bottom of side)-> Change to 'Use Contract'
Then, your 'Trial' use will be changed into 'Use Contract' after charging to your credit card.
And we will send an email, Information of your contract, soon.

(4) 'Cancel' Trial (The early termination)
In case that you'd like to stop Trial use without making 'Use Contract'.
>>> ABLE Panel-> 'Home'-> 'Close Trial'(Bottom of side)-> 'Cancel' Trial
We will stop and delete your trial VPS soon, and we do NOT charge to credit card.

* Debit card
In case of using a debit card, actual charge(debit) is performed.
And when the trial is cancelled, the debit card company will refund to your account after a fixed period.
Please ask your debit card company details.

(5) End of Trial service
When neither above (3) nor (4) is performed within trial term, your trial VPS is stopped
and deleted soon, and we do NOT charge to your credit card.

Since VPS is deleted within a few days, if you'd like to continue using your VPS as it is,
please be sure to perform (3)-Change to 'Use Contract'- within Trial term.

(6) Charged Option service in a trial term
A charged option(*) is not available during the trial term.
(*)WindowsServer Option is excepted.

- About Trial (http://www.ablenet.jp/vps/service/feature.html#trial) *Japanese

---[ Support / FAQ ]----------------------
Support information / FAQ is available at the following URL.(*)
Please be sure to look through before an inquiry, since it may be useful
for the early resolution of a problem.

- Support (http://www.ablenet.jp/vps/support/) *Japanese
- FAQ (http://www.ablenet.jp/vps/faq/) *Japanese

*** The following matter is the outside for support basically.

- The problem within user's original environment
- About a technical question, OS, or application

It is your responsibility to manage your VPS.
We would appreciate your understanding.

---[ Contact ]------------------
Please do not hesitate to contact us if there is anything.

- ABLE Panel-> 'Contact'
- Email to vsupport@ablenet.jp from your registered Email address.

--------------------------------

We hope you enjoy our services. Thanks for choosing ABLENET.
(1)-b. Information of Contract(wihtout Trial)/ VPS Setting (credit card payment)

Email Subject in JP
•[ABLE:VPS] VPS 設定完了通知(ABLEXXXXXXX)
•[ABLE:VPS] VPS(Winプラン) 設定完了通知(ABLEXXXXXXX)
•[ABLE:VPS] VPS(追加) 設定完了通知(ABLEXXXXXXX)
•[ABLE:VPS] VPS(追加:Winプラン) 設定完了通知(ABLEXXXXXXX)
+++++++ ABLENET VPS - Information of Contract/ VPS Setting +++++++

Thank you for applying to ABLENET VPS service.

We are glad to inform that your VPS has been ready.
The information of your contract and VPS are below.

======== Information of Contract(Trial)/ VPS Setting ==========
* About peculiar information and setting described like 'XXXX' here,
please look at the email you've received.

Contract information

User Name XXXXXXXXXX
Email address xxxxxx@xxxxx.xxx
Application date month date, year

Plan XX Plan (term & auto-renew)
Expiry date(Trial) month date, year

(* WindowsServer Setting Information ) *for Win Plan only
(* Computer XXX.XXX.XXX.XXX )
(* User Administrator )
(* Password XXXXXXXX )
(* Initial Win ver. WindowsServer2XXX )

ABLE Panel (VPS Control Panel)
URL of ABLE Panel https://vpsadm.ablenet.jp/
ABLE Panel ID ABLEXXXXXX
Initial password XXXXXXXX

Server information
VPS UUID XXXXXXXX
IP address xxx.xxx.xxx.xxx
Net-mask xxx.xxx.xxx.xxx
Gateway xxx.xxx.xxx.xxx
Name server xxx.xxx.xxx.xxx
      xxx.xxx.xxx.xxx
Host name hxxx-xxx-xxx-xxx (*)
Domain name ablenetvps.ne.jp (*)
(*)We has set up the host name and the domain name as temporarily.
User may set up freely.
===================================================

---[ About VPS ]--------------------------
Your VPS is already available.

In case of NOT WindowsServer, OS is NOT installed(*) in VPS at the beginning.
Please choose and install your favourite OS from [Initialize] at ABLE Panel.
(*)except some OS

- About ABLE Panel (http://ablenet.jp/vps/spec/ablepanel.html#panel02) *Japanese
In case of WindowsServer2012/2012R/2016, installation and initial setup has been completed.
Windows Remort Desktop service is already available.
- Win Plan -> WindowsServer Setting Information is above.
- V Plan + WindowsServer Option -> WindowsServer Setting Informaiton is sent by another email.

---[ Billing (Auto-Renew) ]--------------
The contract is automatically renewed and continue unless
'Cancellation Notice' is submitted by the deadline(*).
(*) the end of previous month

The renewal fee of VPS service(*) is charged to a credit card on the next business day
of the expiry date.
* including server options

The renewal fee of Domain service(*) is charged to a credit card

on the 1st business day of the previous month of the expiry date.
* including domain options

There is no refund even when a cancellation is performed before expiry date.

*** The name on your credit card statement is "ABLENET" or "K & K Corporation" or "KK-NET".

---[ Support / FAQ ]----------------------
Support information / FAQ is available at the following URL.(*)
Please be sure to look through before an inquiry, since it may be useful
for the early resolution of a problem.

- Support (http://www.ablenet.jp/vps/support/) *Japanese
- FAQ (http://www.ablenet.jp/vps/faq/) *Japanese

*** The following matter is the outside for support basically.

- The problem within user's original environment
- About a technical question, OS, or application

It is your responsibility to manage your VPS.
We would appreciate your understanding.

---[ Cancellation ]----------------------
When you cancel our service, you must submit 'Cancellation Notice' to us
by the end of previous month of cancellation month.
Or you must send an email which contains the same information as 'Cancellation Notice'
to us from your registered Email address instead of sending 'Cancellation Notice'.

We will send an email when your cancellation is completely received.

- - About Cancellation (http://www.ablenet.jp/vps/support/vps_ope.html) *Japanese

*There is no refund even when a cancellation is performed before expiry date.

---[ Contact ]------------------
Please do not hesitate to contact us if there is anything.

- ABLE Panel-> 'Contact'
- Email to vsupport@ablenet.jp from your registered Email address.

--------------------------------

We hope you enjoy our services. Thanks for choosing ABLENET.
(2) Information of your 'Use Contract'

Email Subject in JP
•[ABLE:VPS] VPSサービス本契約開始通知(ABLEXXXXXXX)
•[ABLE:VPS] VPS(Winプラン)サービス本契約開始通知(ABLEXXXXXXX)
+++++++ ABLENET VPS - Information of Contract/ VPS Setting +++++++

Thank you for payment and concluding 'Use Contract'.

We are glad to inform that VPS formal service has been started.
The information of your contract and VPS are below.

======== Information of Contract(Trial)/ VPS Setting ==========
* About peculiar information and setting described like 'XXXX' here,
please look at the email you've received.

Contract information

User Name XXXXXXXXXX
Email address xxxxxx@xxxxx.xxx
Application date month date, year

Plan XX Plan (term & auto-renew)
Expiry date(Trial) month date, year

(* WindowsServer Setting Information ) *for Win Plan only
(* Computer XXX.XXX.XXX.XXX )
(* User Administrator )
(* Initial Win ver. WindowsServer2XXX )

ABLE Panel (VPS Control Panel)
URL of ABLE Panel https://vpsadm.ablenet.jp/
ABLE Panel ID ABLEXXXXXX
Initial password XXXXXXXX

Server information
VPS UUID XXXXXXXX
IP address xxx.xxx.xxx.xxx
Net-mask xxx.xxx.xxx.xxx
Gateway xxx.xxx.xxx.xxx
Name server xxx.xxx.xxx.xxx
      xxx.xxx.xxx.xxx
Host name hxxx-xxx-xxx-xxx (*)
Domain name ablenetvps.ne.jp (*)
(*)We has set up the host name and the domain name as temporarily.
User may set up freely.
===================================================

---[ About VPS ]--------------------------
Your VPS is as it is succeeded from 'Trial' use.
When you'd like to initiallize it, please perform by yourself at ABLE Panel.
---[ Billing (Auto-Renew) ]--------------
The contract is automatically renewed and continue unless
'Cancellation Notice' is submitted by the deadline(*).
(*) the end of previous month

The renewal fee of VPS service(*) is charged to a credit card on the next business day
of the expiry date.
* including server options

The renewal fee of Domain service(*) is charged to a credit card

on the 1st business day of the previous month of the expiry date.
* including domain options

There is no refund even when a cancellation is performed before expiry date.

*** Please note that our name on credit card statement is 'KK-NET', NOT 'ABLENET'.

---[ Support / FAQ ]----------------------
Support information / FAQ is available at the following URL.(*)
Please be sure to look through before an inquiry, since it may be useful
for the early resolution of a problem.

- Support (http://www.ablenet.jp/vps/support/) *Japanese
- FAQ (http://www.ablenet.jp/vps/faq/) *Japanese

*** The following matter is the outside for support basically.

- The problem within user's original environment
- About a technical question, OS, or application

It is your responsibility to manage your VPS.
We would appreciate your understanding.

---[ Cancellation ]----------------------
When you cancel our service, you must submit 'Cancellation Notice' to us
by the end of previous month of cancellation month.
Or you must send an email which contains the same information as 'Cancellation Notice'
to us from your registered Email address instead of sending 'Cancellation Notice'.

We will send an email when your cancellation is completely received.

- - About Cancellation (http://www.ablenet.jp/vps/support/vps_ope.html) *Japanese

*There is no refund even when a cancellation is performed before expiry date.

---[ Contact ]------------------
Please do not hesitate to contact us if there is anything.

- ABLE Panel-> 'Contact'
- Email to vsupport@ablenet.jp from your registered Email address.

--------------------------------

We hope you enjoy our services. Thanks for choosing ABLENET.
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